Ordering

Ordering from Australia / New Zealand

As of September 17, 2021; the USPS has suspended sending First Class mail to Australia due to COVID-19 related difficulties. This leaves us with no economical way to ship any orders under $80 to Australia or New Zealand. If you are from Australia or NZ, and would like to reserve one of our new releases, you can still place an order with the understanding that it can only be shipped after the mail service is restored.

Ordering from the European Union

As of July 1, 2021; the European Union is going to start charging VAT for any goods imported into the EU. Previously, good costing less than 22 EUR were exempt from this tax. Caracal Models has not yet signed up with the EU IOSS (Import One Stop Shop) program, and does not collect EU VAT during checkout. You are responsible for the EU VAT and any fees that may apply, and will be asked to pay these upon delivery.

Ordering from the UK

We regret to let you know that due to recent changes in UK VAT rules, Caracal Models will no longer be able to ship orders for less than $180 to the United Kingdom. We will still ship orders for more than this amount, but you will be responsible for paying VAT upon receipt.  Our customers in the UK are very important to us; and please rest assured that we did not take this decision lightly. We will continue to look for a solution to address the issue.

General ordering information

You can buy Caracal Models products directly from this Web site, using our PayPal buttons. The "Add to Cart" buttons on individual product pages will take you to an encrypted, secure page at PayPal where you can use your PayPal account or enter your credit card information. PayPal is very secure, and is backed by Ebay (a pioneer in Internet commerce).

Should you not wish to use a credit card or PayPal, you can always send us a check or money order. Please add a note specifying which items you would like to order, along with an e-mail address so we can acknowledge your payment. Please make your checks or money orders payable to "Caracal Models" and send them to:

Caracal Models,
PO Box 92141,
Austin, TX 78709

US shipping is always free at Caracal Models. Texas customers should please make sure they add the 8.25% state sales tax.

Here are answers to some of the questions we regularly get:

  • We ship your decals in sturdy, cardboard mailers that will not bend easily.
  • We ship to every country in the world.
  • International shipping is automatically calculated by the PayPal checkout process. As of February 2020, it costs $7.50 for up to 2 decal sheets, and $9 for more than two.

Caracal Models products are also sold by various select retailers in the US and abroad. These are: